FAQ

Bilgo AI is an advanced outbound calling platform that uses artificial intelligence to automate your business communications. Our AI assistants can make calls, engage in natural conversations, qualify leads, schedule appointments, and handle customer service inquiries - all while maintaining a human-like interaction experience.

You can start making AI-powered outbound calls within minutes. Simply create an AI assistant, configure your calling preferences, upload your contact list, and launch your first campaign. Our intuitive interface makes setup quick and easy, even for non-technical users.

You can use your existing phone numbers or we can help you obtain new ones. Our platform supports telephone number integration and management, ensuring your calls display the appropriate caller ID for your business.

Our AI assistants are trained to engage in natural, contextual conversations. They can understand customer responses, adapt their communication style, handle objections, and maintain conversation flow just like a human agent would. Most customers won't realize they're speaking with AI.

Absolutely! You can fully customize your AI assistant's personality, communication style, knowledge base, and conversation flows. Create different assistants for different purposes - whether you need a professional tone for B2B sales or a friendly approach for customer service.

Bilgo AI supports various campaign types including lead qualification, appointment scheduling, customer surveys, follow-up calls, sales outreach, customer service check-ins, and more. Our flexible platform adapts to your specific business needs and industry requirements.

Yes, compliance is a top priority. Our platform includes built-in features for TCPA compliance, Do Not Call list management, consent tracking, and opt-out mechanisms. We help ensure your campaigns meet all regulatory requirements while maintaining effectiveness.

Our AI system can handle multiple calls simultaneously, allowing you to scale your outreach dramatically. The exact number depends on your subscription plan, but our platform is designed to handle high-volume calling campaigns efficiently.

Yes, Bilgo AI offers integrations with popular CRM systems and business tools. This allows for seamless data synchronization, automatic lead updates, and streamlined workflow management across your existing tech stack.

Our platform provides comprehensive analytics including call completion rates, conversation outcomes, lead qualification metrics, ROI tracking, and detailed conversation transcripts. These insights help you optimize your campaigns and improve performance over time.

Yes, we provide comprehensive onboarding, training resources, and ongoing support. Our team helps you set up your first campaigns, optimize your AI assistants, and achieve your outbound calling goals. We're committed to your success with our platform.

We offer flexible pricing plans based on your calling volume and feature needs. Our plans include pay-per-use options and monthly subscriptions, allowing you to scale cost-effectively as your business grows. Contact us for custom enterprise pricing.